How much should I charge?
The fees you charge for your services are up to you. As a guide, research other listings in your area to get an idea of market prices. For new hosts, we recommend you charge a smaller fee first which can increase as your listing becomes more popular. We also recommend taking into consideration the Youcamp guest service fees because listing a property on Youcamp is free for the host.
How much does Youcamp charge?
Youcamp charges a guest 11% (Guest Service Fee) on each completed booking and 3% (Host Service Fee) to a host for each completed booking. Hosts who sign up to Youcamp Safe for public liability insurance also pay 8% from each booking.
Can I make money from being a small scale Youcamp camping host?
The average nightly rate for a camping site with no facilities is $10 per adult per night and $5 per child per night. People are prepared to pay for peace and quiet, great locations and exclusive use (particularly near capital cities). When you multiply this out for a family of four, a booking for 2 nights at one site would generate $60+. If you then offer a number of sites across a property for simultaneous bookings and allow larger family/friend groups, $60 quickly turns into much more.
We see a large number of bookings come in from families who want exclusive use of a site so all the family are camped together in privacy. We also get a lot of enquiries from 4WD, camping, nature and bush walking groups looking for authentic and interesting places to visit.
How do I set up my base prices?
When you reach the Add Accommodation Step in the Add Listing process, you will be required to set a base price to your accommodation. A base price is the price you charge most of the time (outside of peak holiday periods or long weekends). You are asked to set a base price for weekdays and weekends. You’ll be asked the same question for activities and tours and extras.
How do I set up weekend pricing?
When setting the base price for your accommodation, you will be required to populate a Weekday price and a Weekend price. You may make both prices the same if you wish. At Youcamp, we consider a weekend to be Friday and Saturday nights for accommodation and Saturday and Sunday for activities and tours.
How do I handle guests who have turned up with cash?
We know some guests turn up with only cash. Here’s how to deal with these guests so the booking is still captured on Youcamp and you’re protected:
1) Login to Youcamp > Host Portal > Add Manual Booking.
2) Add guest’s details, dates of stay and any activities or extras. Finish by paying with your own credit card. Some hosts have a pre-paid credit card set aside just for this purpose.
3) Ask for the guest to pay you the same amount in cash.
4) Only a host can cancel or apply a discount to a confirmed manual booking. If you need to cancel the booking (guest is fully refunded) or apply a discount, go to Host Portal > Bookings and find the manual booking. Apply a discount or Cancel Booking to make adjustments and the credit card will be refunded automatically. Ensure the same amount is returned to the guest as cash.