If you want to contact the owner of a property to ask any questions you are in the wrong place. Return to the property listing and look for the red buttons “REQUEST TO BOOK” and “ENQUIRE”. To contact the Youcamp administration team about any technical issues, please complete this form and someone will respond within 24 hours. WE DO NOT ANSWER QUESTIONS ABOUT AVAILABILITY etc through this form.
Need to call us?
Bookings cannot be made by calling Youcamp. We do not provide landowners’ phone numbers nor do we provide information about amenities and facilities on specific properties. If you are wanting to discuss a particular campsite please do not call this number, instead please press the “ENQUIRE” or “CONTACT THE OWNERS” buttons in red on the property’s listing that you are interested in visiting.
Hosts are expected to reply to messages promptly, however, if they do not please email us at firstname.lastname@example.org rather than calling us.
If you are a potential host considering listing please email us at email@example.com with your details and one of our landholder liaison team will be in touch promptly.
If there is any kind of technical issue with the website or a problem with your booking please contact us, during business hours, on 1300 318 709. This number can also be used for emergencies outside of business hours.